![]() ![]() They don’t even understand the problem let alone have a solution. We even moved the domain name servers over to GoDaddy. ![]() We’ve tested this on 3 different phones, 2 different computers, and 3 different internet connections. Since this issue began, Godaddy’s useless support has now blamed a DNS issue, a password issue, an email app issue, everything else under the sun. But months later we still have the same problem. Long story short, GoDaddy Support gave us the runaround and made it seem like a DNS propagation issue. And when trying to login through the Microsoft login page it said the account credentials were invalid. Problem was that during the account adding process, it redirected to the Microsoft login page rather than the GoDaddy SSO login page. After completing the setup process we were able to receive and send mail using web mail, but could not add the email account to ANY email app on any device. Signed her up for Go Daddy office 365 email. ![]() Client needed to switch email providers in December because old provider croaked. Very long story, so will try to be as concise as possible. ![]()
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